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Frequently Asked Questions


  • How large are your audio book files? These files are available in 4 different file sizes to suit different device capacities. The rule of thumb is that larger the file, the better the sound quality. For example the unabridged audio book "The Graveyard Book" is 7 hours and 47 minutes long. The size of the downloadable audio book at the lowest quality setting is 29MB. At the highest quality setting, the same audio book is 224 MB. For CD quality sound each file requires 28.8MB of space. For mp3 quality sound they require 14.4MB of space.
  • Is a portable mp3 player necessary for listening to these files? An mp3 player is not required. You can download and listen to audio books on your Windows PC (Vista, XP, 2000) or Apple Macintosh computer (Mac OS X and above). You can also burn audio books as standard audio CDs using the free software that you’ll receive when you purchase a title.
  • Can I burn these files as an audio CD? Yes, the free software you’ll receive when you sign up allows you to convert these files to audio CD format.
  • When I click the "Download Now" button I'm taken to a blank page. Why isn't the button working? Ad blocking software such as "Spybot Search & Destroy" sometimes misinterprets our link structure and may interfere with linking to the intended target page. The solution is to temporarily disable any software of this type. (NOTE: Remember to reactivate any software that you've temporarily deactivated.)
  • How can I tell if an audio book is abridged or unabridged? The audio book is in Unabridged format if the book title contains the word “Unabridged” immediately following the title. If the word “Unabridged” does not appear after the title, it was recorded in Abridged format.
  • What is the difference between abridged and unabridged audio book? An abridged book is a book that has been shortened or condensed by using fewer words while still retaining the sense of the original work. An unabridged book is the original, untouched book that has not been condensed or shortened.




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